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Privacy Policy

A Legal Disclaimer

This privacy policy describes how Bathu Group (collectively referred to as "we," "us," or "our") collects, uses, and shares personal information of consumers.

Information We Collect

We collect personal information from you when you:

  • Make a purchase in our stores or online

  • Create an account on our website or mobile application

  • Sign up for our newsletter or other marketing communications

  • Participate in a contest, promotion, or survey

  • Contact our customer service department

  • Interact with our social media pages

  • Use our website or mobile application

The types of personal information we may collect include:

  • Name

  • Mailing address

  • Email address

  • Phone number

  • Payment information (including credit card number, billing address, and shipping address)

  • Date of birth

  • Gender

  • Purchase history

  • Browsing history

  • Location information

  • Device information (including IP address, browser type, and operating system)

  • Demographic information

  • Any other information you choose to provide

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Create and manage your account

  • Communicate with you about our products, services, and promotions

  • Personalize your shopping experience

  • Provide customer service

  • Improve our website, mobile application, and other services

  • Conduct research and analytics

  • Prevent fraud and protect the security of our systems

  • Comply with applicable laws and regulations

  • Market our products and services to you, including targeted advertising

  • Administer contests, promotions, and surveys

Cookies and Other Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing activity on our website and mobile application. This information is used to personalize your experience, improve our services, and deliver targeted advertising. You can control the use of cookies through your browser settings.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include technical, administrative, and physical safeguards. However, no security measure is foolproof, and we cannot guarantee the security of your personal information.

Children's Privacy

Our website and mobile application are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that we have collected personal information from your child, please contact us as described below.

Changes to This Privacy Policy

We may update this privacy policy from time to time. If we make material changes, we will post the updated policy on our website and mobile application and notify you as required by law.

Contact Us

If you have any questions about this privacy policy, please contact us at:

Bathu Group

Arrow Business Park

60 Rietspruit Road

Kosmosdal x11, Centurion
South Africa

info@bathugroup.com

+27 10 456 7890

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